Terms of Use

These Terms govern your use of RosterUp on iOS, Android, and Web. By creating an account or using the App, you agree to these Terms.

1. Eligibility and Account Registration

You must be legally able to enter into a contract in your jurisdiction and meet any minimum age requirements to use the App. You agree to provide accurate information and keep your account secure. You are responsible for all activity under your account.

2. License and Permitted Use

We grant you a limited, non-exclusive, non-transferable, revocable license to use the App for personal or internal team management purposes, subject to these Terms.

You agree not to:

• Use the App for illegal activities
• Attempt to access other users’ data without permission
• Reverse engineer or interfere with the App’s security or operations
• Scrape, harvest, or misuse data from the App

3. Teams, Roles, and Team Data

RosterUp enables team spaces managed by coaches and managers. Team administrators may invite or remove members and manage team content. You understand that content you share within a team may be visible to team members.

4. User Generated Content (UGC) — Zero Tolerance Policy

RosterUp includes features that allow users to create, upload, or share content including profile photos, posts, comments, messages, team information, and game/event data (“User Generated Content” or “UGC”).

4.1 Your responsibility for UGC

You are solely responsible for the UGC you create or share. You must have the rights to upload or share that content and you must not violate any applicable laws or third-party rights.

4.2 Prohibited content and behavior (Zero Tolerance)

RosterUp has zero tolerance for objectionable content and abusive behavior. You may not post, upload, transmit, or share UGC that is:

• Hate speech, harassment, bullying, threats, or encouragement of violence
• Sexually explicit content, sexual exploitation, or any content involving minors
• Graphic violence or gore
• Illegal content or promotion of illegal activities
• Doxxing, disclosure of personal information without consent, or privacy violations
• Spam, scams, impersonation, or deceptive content
• Any content that is otherwise unlawful or violates others’ rights

4.3 Moderation and enforcement

We may monitor, review, remove, or restrict access to UGC at any time. Enforcement actions may include:

• Removing content
• Limiting functionality
• Suspending or terminating accounts
• Banning users who violate these Terms

4.4 Reporting objectionable content

If you encounter objectionable content or abusive users, you can report it by contacting office@rosterup.eu. We aim to review reports within a reasonable time and take appropriate action.

5. Acceptable Use for Live Features

You agree to use real-time features responsibly. You must not manipulate, falsify, or abuse team stats, events, or communications in a way that harms others or undermines fair play.

6. Intellectual Property

The App, its software, branding, and all related intellectual property belong to RosterUp and its licensors. Except for the limited license granted above, you do not acquire any rights to the App.

7. Privacy

Your use of the App is governed by the Privacy Policy. Please review it to understand how personal data is collected and processed.

8. Account Deletion

Users can delete their account directly within the app settings. After deletion, access to the account will be removed and data will be handled as described in the Privacy Policy, including retention and deletion practices.

If you cannot access the App, you may request account deletion by contacting office@rosterup.eu.

9. Termination

We may suspend or terminate your access to the App if you violate these Terms, create risk for other users, or for security or legal reasons. You may stop using the App at any time and delete your account as described above.

10. Disclaimers

The App is provided “AS IS” and “AS AVAILABLE.” To the maximum extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee uninterrupted or error-free operation.

11. Limitation of Liability

To the maximum extent permitted by law, RosterUp will not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of data, profits, or goodwill arising from your use of the App. Where liability cannot be excluded, it will be limited to the minimum extent permitted by law.

12. Indemnification

You agree to indemnify and hold harmless RosterUp from claims arising out of your misuse of the App, violation of these Terms, or your UGC.

13. App Store Specific Terms (Apple / Google)

13.1 Apple App Store

If you downloaded the App from Apple’s App Store:

• These Terms are between you and RosterUp, not Apple.
• Apple has no obligation to provide support for the App.
• In the event of any third-party claim that the App infringes intellectual property rights, RosterUp (not Apple) is responsible for investigation, defense, settlement, and discharge of such claim.
• You acknowledge Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

13.2 Google Play Store

If you downloaded the App from Google Play:

• These Terms are between you and RosterUp, not Google.
• Google is not responsible for providing support or handling claims related to the App (except as required by law).

14. Changes to the App or Terms

We may update the App and these Terms from time to time. If changes are material, notice may be provided in the App or on the website. Continued use of the App after changes means you accept the updated Terms.

15. Governing Law and Dispute Resolution

These Terms are governed by the laws of Bulgaria, without regard to conflict of law rules. Any disputes will be handled in the courts of Sofia, Bulgaria, unless mandatory consumer laws provide otherwise.

16. Contact